Editor’s Note: As reported in the OC Register, more than 18,500 employees from 119 companies across Orange County took time to give their opinions on their workplace. Employees were asked to respond anonymously to 20 statements about their workplace experience and the leadership at their company. The company rankings are calculated by WorkplaceDynamics on the employees responses to these statements – so the results are truly based on employee feedback. Ten large companies, 25 midsize companies, and 40 small workplaces made the list of Top O.C. Workplaces 2011.
As you look through the list of “top” Orange County workplaces, I’ll bet you’ll find that each company has a policy of ensuring customer service, quality and care, and treating their workers as valuable to their enterprise. One of the companies, Blizzard Entertainment, Inc., along with Mike Morhaime, CEO, president and co-founder, was the subject of an article I blogged entitled “Mike Morhaime, Blizzard Entertainment: 1 of 5 O.C. entrepreneurs honored as Ernst & Young Entrepreneur of the Year.” Per Blizzard’s website, their Mission Statement and Core Values consist of the following:
“Blizzard Entertainment’s eight core values represent the principles and beliefs that have guided our company throughout the years. These values are reflected in employees’ decisions and actions every day.”
1. Gameplay First
Everything we do at Blizzard Entertainment is based on the success of the gaming experiences we provide our players. The goal of each discipline within the company — be it art, programming or customer support — is to make our games as fun as possible for as many people as we can reach.
2. Commit To Quality
“Blizzard polish” doesn’t just refer to our gameplay experiences, but to every aspect of our jobs. We approach each task carefully and seriously. We seek honest feedback and use it to improve the quality of our work. At the end of the day, most players won’t remember whether the game was late — only whether it was great.
3. Play Nice; Play Fair
In our business first impressions are important — but lasting impressions are everything. We strive to maintain a high level of respect and integrity in all interactions with our players, colleagues, and business partners. The conduct of each Blizzard Entertainment employee, whether online or offline, can reflect on the entire company.
4. Embrace Your Inner Geek
Everyone here is a geek at heart. Cutting-edge technology, comic books, science fiction, top-end video cards, action figures with the kung-fu grip. Whatever it is they’re passionate about, it matters that each employee embraces it! Their unique enthusiasm helps to shape the fun, creative culture that is Blizzard Entertainment.
5. Every Voice Matters
Great ideas can come from anywhere. Blizzard Entertainment is what it is today because of the voices of our players and of each member of the company. Every employee is encouraged to speak up, listen, be respectful of other opinions, and embrace criticism as just another avenue for great ideas.
6. Think Globally
Everywhere on the planet there are people who play Blizzard Entertainment games. While respecting the cultural diversity that makes people unique, we strive to grow and support our global gaming community. We also seek the most passionate, talented people in the world to enrich our company and help us forge the future vision of Blizzard Entertainment.
7. Lead Responsibly
Our products and practices can affect not only our employees and players — but the industry at large. As one of the world’s leading game companies, we’re committed to making ethical decisions, always keeping our players in mind, and setting a strong example of professionalism and excellence at all times.
8. Learn & Grow
The games industry is ever-changing. Technology improves, techniques change, and design philosophies become outdated. Since the founding of Blizzard Entertainment, we’ve worked to improve through experience, teaching one another and cultivating the desire to be the best at what we do. We see this as an individual responsibility as well as a company one. Employees can count on their peers, managers, and the company itself to be supportive and help them gain the knowledge and training they need.
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13. Emulex Corp.
15. Alta Resources
17. SA Recycling
22. City of Brea
11. Soka University
21. Heritage Pointe
31. Enhanced Vision